Arabian Betting
PRIVACY POLICY

Last updated on 1 July, 2021

Our Privacy and Data Policy

Welcome to https://arabianbetting.com (the ‘Website’). We bring you up to date information about online gambling in the Middle East. Below You will find our Privacy and Cookie Policies, which describes how We collect and process data to provide our users with a safe and enjoyable experience on the Website.

General Terms

By visiting Our Website and using Our Services, You acknowledge reading and fully considering this Privacy Policy.

The Company acknowledges that in collecting Your Personal Data We are bound by the laws of Malta and will process Your Personal Data in accordance with the GDPR. For any further request or query about how We use Your Personal Data, You may address Our Data Protection Officer through the following email address: dpo[at]arabianbetting[dot]com

Any Policy, demand, request or other communication which You address to the Company shall either be sent by certified mail, return receipt requested, or by e-mail. All communication done by e-mail shall be deemed received on the business day following the day of transmission.

Legal Definitions

Capitalised terms in this Policy shall have the meaning assigned to them under the GDPR, and shall be construed accordingly. Furthermore, the following definitions shall apply:

  • Account – an account provided to You by the Company upon Your registration.
  • GDPR – the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC, as amended, replaced or superseded and in force from time to time.
  • Services – the Services provided by the Company through the Website.
  • User – any person who registers an Account or accesses and browses the Website (‘You’, ‘Your’).

This Privacy Policy sets out the terms and conditions which the Company follows in order to protect the privacy of Our Users. It describes the conditions under which We make any collection and processing of Your Personal Data and ensure their security and confidentiality.

Updates to the Privacy Policy

The Company reserves the right to amend and update this Privacy Policy, whenever it deems appropriate, and any changes thereof shall come in force and effect from the instance they appear online on the Website. Any substantial modifications to this Privacy Policy will communicated to You.

What Kind of Data Do We Collect?

The Company collects and processes the following Personal Data:

  • IP Address;
  • End user device data;
  • Browsing data; and
  • Information on user preferences regarding the Website.

Data Protection

We fully respect Your fundamental rights and consider protection of Your Personal Data to be a priority. Accordingly, when processing Your Personal Data, We follow the following basic principles:

  • We submit Your Personal Data only to lawful and fair processing, and We maintain full transparency vis-à-vis the way We handle Your Personal Data.
  • We collect and process Your Personal Data only for specified, explicit, and legitimate purposes as outlined in this Privacy Policy, and We do not process it further in any manner incompatible with these purposes.
  • We process Your Personal Data only to the extent that it is necessary and appropriate to purposes for which it is collected.
  • We make reasonable efforts to ensure that Your Personal Data is accurate and, where necessary, updated with regard to the purposes of the processing, taking all reasonable steps to immediately delete or correct it in case of inaccuracy.
  • We process Your Personal Data in a manner that guarantees its security by using appropriate technical and organizational measures.
  • In general, We comply with all applicable laws statutory obligations, as Data Controller of Your Personal Data.

Why We Collect Data

The Company may process Your Personal Data to fulfill its obligations under the Terms and Conditions, for the following purposes:

  • Administration and development of the Website and the Services;
  • Enhancement of user experience, including the provision of personalized Services and improvement of the Website and the Services;
  • Development of new products, utilities and offerings;
  • Collection, processing and performing statistical and other research and analysis of information; and
  • Verifying compliance with the Terms and Conditions of the Website.

How We Use Personal Data

The Company may process Your Personal Data only with Your lawful consent for the following purposes:

  • Commercial communication, marketing and advertising of Our Services or third-party services; and
  • Conducting surveys for research purposes and User recruitment exercises.

You have the right to withdraw Your consent at any time in writing to Our contact details mentioned in this Policy. Withdrawal of Your consent does not affect the lawfulness of the treatment of Your data prior to its revocation.

Sharing Your Information

For the execution of the purposes mentioned in this Privacy Policy, We may provide access or transmit Your Personal Data to third-party providers for the smooth operation and enhancement of the Website. The processing of Your Personal Data by Our Data Processors is done under a contract compelling Data Processors to the same level of data protection provided under this Privacy Policy. In the event that We are required by a court or other administrative authority, pursuant to an investigation relating to unlawful activities, the Company may transfer Your Personal Data to public authorities to the extent specified by law.

Proper Use

In order to ensure the proper use and integrity of Your Personal Data and to prevent unauthorised or accidental access, processing, deletion, alteration or other use, the Company applies appropriate internal policies and takes all appropriate organizational, technical and procedural security measures, as well as technical standards, in accordance with applicable laws and regulations.

Confidentiality

The processing of Your Personal Data by the Company is conducted in a manner that ensures confidentiality and security, taking into account the latest developments, implementation costs and the nature, scope, context and purposes of the processing, as well as the risks for Your rights and freedoms, which are applicable in each circumstance. Your Personal Data is processed solely by authorised personnel of the Company, bound by strict obligations of confidentiality.

Data Retention

We retain Your Personal Data for as long as is necessary to fulfill the relevant purposes of processing explained in this Policy, in accordance with the Data Minimisation and Storage Limitation principles. After the period of retention, Your Personal Data is erased from Our databases and systems.

Understanding GDPR

If you’ve never heard of a DPO before, that’s probably because it is a new position that has been mandated by the General Data Protection Regulation (GDPR). GDPR is a new set of EU regulations that went into effect in May 2018.

GDPR does several things, but its main purpose is to govern how websites handle the privacy of their users and the private data that they collect. It also provides consumers with a variety of rights that they may assert when it comes to protecting their privacy and data on the internet. If you’d like to read a more detailed explanation of GDPR, you can find one here: https://www.eugdpr.org/

Queries About Usage of Your Data

If you have any questions about personal data or our privacy policy or would like to file a complaint about our data processing and collection policies, you can in touch with our Data Protection Officer. For any queries on these issues, please contact: dpo[@]arabianbetting[dot]com  

COOKIE POLICY

Our Website uses cookies. For more information, please take the time to read and understand this Cookie Policy which has been provided for Your information, as a User of this Website, for transparency purposes on Our use of cookies.

About Cookies

Cookies are small pieces of text sent to Your web browser by a website You visit. A cookie file is stored in Your browser and allows the website or a third-party to recognise You and make Your next visit easier and the services more useful to You. Cookies do not typically contain any information that personally identifies a user, but personal information that We store about You may be linked to the information stored in and obtained from cookies. In the event Personal Data is contained in the cookies, the same terms apply as set out in the Privacy Policy shall apply. Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on Your browser. Session cookies last for as long as you keep Your browser open. They expire when You close Your browser. Persistent cookies expire at a fixed point in time or if You manually delete them from Your browser, whichever occurs first.

Cookies We Use

Essential Cookies: Essential cookies help make a website usable by enabling basic functions, such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies, and are strictly necessary to provide Our Services. They can also be placed to comply with a legal obligation. Essential cookies are session cookies, and expire once You close Your browser. The essential cookies that are used on this Website are the following:

  • Non-Essential Cookies: These are any cookies that do not fall within the definition of essential cookies. Non-essential cookies require Your consent. The non-essential cookies used on this Website are the following:
  • Analysis cookies: These cookies allow Us to improve the website’s performance and services based on Your activity on Our Website.
  • Third-party cookies: In certain instances, We use third party cookies, which are cookies provided by parties other than Us. We always ensure that these parties are reputable and will respect Your privacy. We make use of the following third-party cookies:
    • Analytic/Performance Cookies: These cookies are set by:
      • Google Analytics. Such cookies help Us measure how users interact with Our Website by collecting information on clicks, time spent on the Website, pages visited on the Website, frequency, which browser is used, and whether a User visits a third-party site. This information is passed on to Google Analytics, and the feedback received is solely used to improve the Website. For further information please visit the Google Analytics Terms of Use and the Google Privacy Policy.
      • Clicky. Such cookies provide Us with Website analytics on how Users interact with Our Website, what are the hot-points of Our Website and which are the most visited pages. Furthermore, this cookie provides Us with uptime monitoring as well. For further information please visit the Clicky Privacy Policy.
      • Hotjar. Such cookies help Us analyse the use of Our Website to obtain better feedback by combining data gathered by Google Analytics on how Our Website is being used so that We can improve Your experience.
      • Cloudflare. Such cookies help Us to identify individual clients using Our Website behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. For more information please visit the Cloudflare Privacy Policy.
  • Social Media Cookies: We may place social media buttons and/or plugins on the Website that allow You to connect with Your chosen social network. In order to work, the social network (such as Facebook or Twitter) will set cookies through Our Website which may then be used to enhance Your profile on the social networking site or otherwise contribute to the data they hold for the purposes outlined in their respective privacy policies.

Cookie Security

We would like You to know that We do not store any of Your Personal Data in cookies. We anonymise all data to keep Your Personal Data as safe as possible.

Third Party Cookies

The following table is a summary of the third party cookies that are used on Our Website:

CookieDomainType ⇅DescriptionDuration
_ga.arabianbetting.comAnalyticsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.2 years
_gid.arabianbetting.comAnalyticsThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.1 day
_hjFirstSeen.arabianbetting.comAnalyticsThis is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.30 minutes
_jsuid.arabianbetting.comAnalyticsThis cookie contains random number which is generated when a visitor visits the website for the first time. This cookie is used to identify the new visitors to the website.1 year
cluidin.getclicky.comAnalyticsThis cookie is used for websites which is having multiple domains to identify the same visitor across multiple domains.1 year
__cfduid.arabianbetting.comNecessaryThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.1 month
__cfduid.bootstrapcdn.comNecessaryThe cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.1 month
_gat_ga_gtm.arabianbetting.comOther1 minute
_hjid.arabianbetting.comOtherThis cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.1 year
_hjIncludedInPageviewSamplearabianbetting.comOther2 minutes
_hjAbsoluteSessionInProgress.arabianbetting.comOther30 minutes
heatmaps_g2g_100932614.arabianbetting.comOther1 hour
_first_pageview.arabianbetting.comPerformanceThis is a session cookie set during the first display of the page on each visit. This cookie is used to shoot certain codes on the first display of the page and also to enhance the speed of the website.10 minutes

Managing Your Cookies

Most web browsers today allow You to control cookies through the settings and preferences of Your browser of choice. It is possible for You to disable cookies or set Your browser to alert You when cookies are being sent. You can delete all cookies that are already on Your computer and You can set Your browser to prevent them from being placed. If You do this, however, You may have to manually adjust some preferences every time You visit a website and some services and functionalities may not work. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://aboutcookies.com/ or www.allaboutcookies.org.

Updates to the Cookie Policy

We may update this Policy from time to time. If We make significant changes, We will let You know but please regularly check this Policy to ensure You are aware of the most updated version.

How to Contact Us

  • Are you concerned about your data in regards to GDPR? Please contact: dpo[@]arabianbetting[dot]com
  • If you want to get in touch with our commercial team about being featured on our site, send us a message at commercial[at]arabianbetting[dot]com
  • For any other information please contact: info[@]arabianbetting[dot]com
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